Privacy Policy

Effective Date: Oct 22nd, 2025
Issued by: 9410 Hough LLC 

9410 Hough LLC (“we,” “our,” or “us”) respects your privacy. This Text Message Privacy Policy explains how we collect, use, and protect information when you opt in to receive text (SMS/MMS) messages from Ninety Four Ten related to leasing, property updates, resident communications, and community notifications.

9410 Hough LLC, doing business as Ninety Four Ten, uses text messaging to communicate with residents, prospects, and community members about leasing, property updates, and public service announcements.
We value your privacy and comply with all applicable SMS and data-protection laws.

When you opt in to receive text messages, we may collect:

• Your name (if provided)
   
• Your mobile phone number
   
• Message content, time, and response data (for communication history)
   
• Leasing or resident preferences you voluntarily share via text
   

We do not request or collect payment information, social security numbers, or other sensitive data through SMS.

We use your information only to:

• Respond to leasing inquiries and resident service requests
   
• Send property-related announcements or community alerts
   
• Deliver maintenance updates, event reminders, or emergency notices
   
• Communicate public service information relevant to residents (e.g., safety, closures, or weather-related alerts)
   

We do not share, sell, rent, trade, or otherwise disclose mobile numbers or text message consent data to third parties or affiliates for marketing or promotional purposes.
Mobile phone numbers and consent data are never shared with external parties except:

• To enable text message delivery through our contracted SMS provider(s)
   
• When required by law or governmental authority

Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. Any other mentions in this policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. If you wish to be removed from receiving future communications, you can opt out by texting STOP.
 

By submitting your phone number through our leasing or contact form at:
https://ninetyfourten.com/sms-opt-in

You are agreeing to receive automated and/or manual text messages from 9410 Hough LLC (Ninety Four Ten) regarding:

• Leasing inquiries and property updates (Customer Care)
• Resident notifications and community information (Public Service Announcements)
   

📱 Message Frequency: Varies.
💲 Message & data rates may apply.
❌ Reply STOP to unsubscribe at any time.
ℹ️ Reply HELP for help or contact us at 2168153699

Consent is not required as a condition of leasing or service.

Messages are sent based on user interaction or property updates, generally 1–4 messages per month. Frequency may vary during active leasing or resident communication periods.

To opt out, reply STOP at any time. You will receive a final confirmation message.
For assistance, reply HELP or contact leasing@ninetyfourten.com.

All message data is securely stored and encrypted through our messaging provider(s).
We retain message data only as long as necessary for operational, legal, or record-keeping purposes.

We use compliant text-messaging platforms such as Sakari, Twilio, or other registered 10DLC carriers. These providers are contractually obligated to maintain confidentiality and data security consistent with this policy.

This policy may be updated periodically to reflect changes in our communication practices or legal requirements. The revised version will always include a new “Effective Date.”

For questions or concerns about this policy or your privacy rights, please contact:

9410 Hough LLC

9410 Hough Ave, 

Cleveland, OH 44106
Attn: Privacy Officer
Email: marketing@ninetyfourten.com
Phone: 2168153699